Step 2: Adding Property details in the Bot

Adding Property

Adding a property to your bot is fairly simple. Just click on "Add Property" in the Bot Details section and a form with Property Details opens up. You can assign any name to the property, however, we recommend names already used on your hotel website. For e.g. "My Hotel, Sydney" or "My Hotel, London". It is quite possible that you may have multiple properties in the same city, in those cases we recommended appending locality name, for e.g. "My Hotel, Westminster". CRS Email IDs are the email address where you'd want to receive your lead information like gm@myhotel.com, sales@myhotel.com. Tags help guests find your properties with quickly say "which locations have a swimming pool?" or "property to city centre"

Adding Room

You can add room details by selecting "Rooms" in Bot Settings. You just need to include 4 fields namely "Image", "Room Name", "Short Description" & "Amenities". Though you have the freedom to add any image & name to room, we recommend to keep it same as the website to avoid any confusion for the guest.

Adding Other Bot Settings

Repeat the above-mentioned room to fill in the other details of "Bot Settings". Although it is not mandatory to fill in all the details, the more the information the easier it gets for the AI engine to understand more about your property. However, we insist to add at least “Room Details” after adding “Property”.


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